Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'tecomSP'@'localhost' (using password: YES) in /home/tecom0/public_html/lib/config.php on line 29
Databse connection error
Warning: mysql_select_db() [function.mysql-select-db]: Access denied for user 'nobody'@'localhost' (using password: NO) in /home/tecom0/public_html/lib/config.php on line 30

Warning: mysql_select_db() [function.mysql-select-db]: A link to the server could not be established in /home/tecom0/public_html/lib/config.php on line 30
Database selection error FAQ

Frequently Asked Questions



FAQ Index


  1. I cannot find my country in the nationality lists.
  2. I cannot find my job title in the Job Title list.
  3. I cannot generate the PDF file or the PDF file that I generated is empty.
  4. What is the date format?
  5. Any other questions?

1. I cannot find my country in the nationality lists.
This is a standard list provided by Dubai Government. We will forward your request to add this country to this list and you will be notified by email.

2. I cannot find my job title in the Job Title list.
This is a standard list provided by Dubai Government. We will forward your request to add this job title to the list and you will be notified by email.
The best workaround is to look for the closest title to the job title you are looking for. You can click the "Search" button to make it easier.

3. I cannot generate the PDF file or the PDF file that I generated is empty.
Make sure you have the latest Adobe Reader (version 7.0 or later) isntalled. Please click here to download the free Adobe Reader.

Please make sure that Internet security setting is set to medium-high or medium. To do so, go to Tools, select Internet Options, and select the Security tab.


If you are still facing the same problem, add http://www.tecomeservices.com as a trusted site. On the same tab in Internet Options, select Trusted Sites and click on Sites.


Then type in http://www.tecomeservices.com and click on Add.


4. What is the date format?
mm-dd-yyyy

5. Any other questions?
Please email us on GSOenquiry@tecom.ae.